At VamTam, we are committed to delivering high-quality digital services to our customers. However, we understand that there may be instances where you are not completely satisfied with our services. This refund policy outlines the conditions under which refunds may be issued.
Refund Policy Services
Eligibility for Refunds
Refunds for digital services may be granted under the following circumstances:
Accidental Purchase: A refund may be issued if the service was purchased unintentionally and has not been accessed or used.
Misrepresentation: If the service does not match the description provided at the time of purchase.
Non-Refundable Situations
Refunds will not be granted in the following situations:
Accessed or Used Services: If the service has been accessed, used, or if usage has commenced.
Change of Mind: We do not offer refunds based on a change of mind once the service has been delivered.
Partial Use: Refunds are not available for partially used services or those that have been substantially fulfilled.
Requests Outside the Refund Window: Refund requests must be submitted within 14 calendar days of purchase. Requests made after this period will not be considered.
Refund Policy Themes
Requests Outside the Refund Window: Refund requests must be submitted within 14 calendar days of purchase. Requests made after this period will not be considered.
Purchases made via Envato Market or Envato Elements are governed by their respective refund policies.
For more information, please refer to the Envato Market Refund Policy.
Submit a Refund Request
To request a refund, please complete the form at the link below:
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