Please consider hassle free updates - Premium Services


Please note that the screenshots are for explanatory purposes. The content look may change.


1. Make a backup. You will need it if something goes wrong during the update process.

2. Deactivate all plugins. 

3. Update your WordPress installation.

Please go to updates in your main WP navigation menu and update WordPress.

See the screenshot below:





4. Fill in the purchase information

   

Please go to Dashboard > Vamtam > Register and follow the instructions below:

    

4.1. Envato Market Clients:


Fill in the purchase code and click "Register".

Please check this article if you don't know where to get Your Item Purchase Code from

  

  

      

4.2. Envato Elements Clients:

   

Step 1: The purchase code field is only relevant to Envato Market Clients. Please leave it empty and tick "I downloaded the theme from Envato Elements."

   

  

   

Step 2: Click the "Follow this link to generate a new Envato Elements Token" link. 

      

It will redirect you to the Envato login page. You can sign into Envato Elements with your existing Envato account. 

Follow the steps for generating the Envato Elements Token.



Step 3: Enter the Envato Elements Token and click "Register".

   


   

Step 4: Now, you can install the plugins and import the demo content.


Please read the official Envato Elements Guide - https://help.elements.envato.com/hc/en-us/articles/360000621443-Do-I-need-a-purchase-code-


  

5. Update the Theme


5.1. Envato Market Clients:    

Please go to updates in your main WP navigation menu and see the new theme version. Update. 

See the screenshot below:



If you still don't see any available updates, please reload the Dashboard > Updates page twice to force WP to check for updates.

   

5.1. Envato Elemente Clients:


Envato Elements' Clients can only update the theme and bundled plugins using FTP. 

The latest version of the bundled plugins can be found in this directory /theme-name/vamtam/plugins. 

You can check the theme's changelog here: https://vamtam.com/changelog/

   


6. Update the bundled plugins one by one

After updating the theme, go to updates in your main WP navigation menu and update the bundled plugins that need to be updated. If you are on low-cost hosting, updating the plugins one by one is best to avoid crashes. 


If you still don't see any available updates, please reload the Dashboard> Updates page twice to force WP to check for updates.

 

See the screenshot below:

 



Elementor Pro

To update the Elementor Pro plugin, you must activate its license. 

Go to Elementor > License > hit the "Connect & Activate" plugin:




Next, click on the "Activate" button when you see this window.





Now, you can go back to Updates and proceed with the Elementor Pro update.


7. Updating the third-party plugins one by one

After updating the bundled plugins, go to updates in your main WP navigation menu and update the third-party plugins that need to be updated. If you are on low-cost hosting, updating the plugins one by one is best to avoid crashes. 


If you still don't see any available updates, please reload the Dashboard> Updates page twice to force WP to check for updates.


Third-party plugins are the ones that do not come with the theme and are not supported by us. 


8. Clear the cache

After updating the theme and the plugins, you should always clear the site and browser cache. Go to WP Admin > Elementor > Tools > Click Regenerate Files & Data.


Check this guide for more information: How to clear the Cache after a Theme or Plugin update


Important

If you still don't see any available updates, please reload the Dashboard > Updates page twice to force WP to check for updates.


The updates are essential as we fix bugs, provide new features and improvements, and make the theme compatible with newer WordPress versions. You can check the theme's changelog here: https://vamtam.com/changelog/


Remember to back up if anything goes wrong or you've made a mistake during the update process.


Your theme options and the content will not be affected by the update.

If you haven't used a child theme or the Custom CSS area in General Settings, any modifications to the theme files will be overwritten after an automatic update.


Check the Installation guide if it's your first time installing a theme.



Troubleshooting

 

Most often, the issues you have related to the update process are due to one of the following reasons:


Incompatible WordPress version

The latest WordPress version is not always compatible with the theme because the theme update comes sometime after the WordPress update has been released.

You can check the compatible WordPress versions on the theme's presentation page on Themeforest. If in doubt, you can ask the Support Team.

In case you've updated your WordPress, and the theme update compatible with the version you have is not yet out, you have three options:

- to wait for the theme update

- to restore your site from a backup

- to downgrade your WordPress to a version compatible with the theme 

 

Incompatible plugins

If you are running plugins that are not supported by the theme, make sure they are compatible with the WordPress version you are about to update/install. If the updates don't fix the issue you encounter, deactivate the plugins that don't come with the theme and test.


Old plugin version

Ensure that all plugins you are updating are compatible with the theme and WordPress versions.

Complete points 2,4,5 of this guide.

   

Network Installation

If you use this theme on a network installation of WordPress (formerly called Multisite), you must click the "Save changes" button on each website's admin panel and the main network site. This will clear and regenerate any caches the theme uses, as such caches may be different for the sites.


Renamed theme folder 

The automatic update feature will stop functioning if you change the theme folder name. 


style.css has been changed

If you change the information in this file, the automatic update feature will stop functioning. Please restore the original version and ensure the theme version number is not the latest.