If you can't validate the Purchase code or Token, please ensure the following:


1. The cURL PHP extension is functioning properly


2. Your server must use one of the supported platforms listed here: https://letsencrypt.org/docs/certificate-compatibility/#platforms-that-trust-isrg-root-x1


3. If you use OpenSSL, please update it to version 1.1.0 or newer. Version 1.1.0 was released in 2016 and is the oldest version that supports the new LetsEncrypt certificate chain. However, we strongly advise you to use only the most recent version of OpenSSL (3.3.2 as of September 2024).


5. Elements Tokens are generated for and work only with a particular URL. If, for example, you migrate your website from http:// to https://, you will need to regenerate the token.


6. You will also see a validation error if anything prevents the connection between the customer's website and https://updates.vamtam.com. In this case, you should contact your hosting provider.


7. If you see a validation error ("Invalid") - make sure that you don't enter a standard Purchase Code in the Envato Elements field or vice versa.

  

  

   

  

Check here how to register the theme: 


  • Envato Market Clients:

   

Fill in the purchase code from ThemeForest and click "Register".

Please check these articles if you don't know where to get Your Item Purchase Code or if you cannot validate the Purchase Code.


 


      

  • Envato Elements Clients:

   

Open the Envato Elements tab, enter your Elements Token, and click "Register".

Please check these articles if you don't know how to generate a new Envato Elements Token or if you cannot validate the Token.