Basic Troubleshooting Steps
1. If your issue occurred while you were installing or just after you installed the theme, please refer to the guides in Common Installation Issues. ...
Sat, 8 Oct, 2022 at 8:54 PM
To help speed along with your request, we require that you follow the steps below before posting a ticket on the Help Desk. Step 1 – First, please ta...
Thu, 21 Sep, 2023 at 8:46 AM
WP_DEBUG WP_DEBUG is a WP constant that is found in the wp-config.php file. Once you define it in wp-config.php you’ll start seeing PHP notices and also...
Mon, 30 Mar, 2020 at 6:07 PM
Most often, the issues you have related to the update process are due to one of the following reasons: Incompatible WordPress version You can't ...
Wed, 12 Oct, 2022 at 9:29 AM
Finding your Error Logs via FTP Your error logs will help you to solve your WordPress problems. There are three common ways to access them. First, let’s ...
Sat, 13 Aug, 2022 at 3:06 PM
When adding a new product or editing the tag/ category of an existing demo product, make sure that the Single Product global template is set accordingly. Ot...
Wed, 31 Aug, 2022 at 2:04 PM
Cloning a website to a staging location involves creating a copy of your live site in a separate environment. This is useful for testing changes without ...
Tue, 9 Jan, 2024 at 3:39 PM